FDCPA

Welcome to our new attorney Todd Murray

Tuesday, April 16th, 2013

todd photoWe’re proud to announce that Todd Murray has joined our team. Todd was formerly the principal of the Todd Murray law firm, where he defended Minnesotans against debt collection lawsuits, filed claims against debt collectors under the Fair Debt Collection Practices Act, and helped people dealing with wrongful repossession.

Todd is a fearless litigator and brings an enhanced focus on debt collection defense and FDCPA work to Friedman Iverson, as well as bringing his litigation chops to beef up our auto fraud work.

Todd is from Superior, WI, played first-string quarterback at Macalester, and now lives with his wife and three kids in South Minneapolis. He still keeps up a blog reporting on consumer law issues here.

The payday loan scam

Wednesday, June 15th, 2011

Many of us, if we’re lucky, have been living paycheck to paycheck. Sometimes the paychecks don’t come soon enough and we’re forced to swim with the sharks of the payday loan industry. These loans are terrible for myriad reasons. For instance, the interest rates on these loans can be as high as 900%. No, that is not a typo. NINE HUNDRED PERCENT!!! This extreme interest can make it nearly impossible for struggling people to ever break free from the clutches of a payday lender.

The main issue I wanted to touch on today is what can happen in the months and years after you’ve paid off a payday lender. We’re getting a lot of calls lately from people who’ve received harassing phone calls. The callers claim that the individual owes a debt to a payday lender, though they rarely identify who the lender is. They then proceed to threaten that criminal charges are pending and the only way to avoid jail is to pay up immediately. Or they say they will send someone to the debtor’s residence to seize money or goods. Definitely a menacing prospect.

We think most of these calls are flat-out scams. The payday lenders have either sold their customer information to shady third parties or their data has been hacked. The callers often have a lot of information about the individuals, including their addresses and social security numbers. They often use this information to convince people of their legitimacy. They also prey on the fact that people who’ve used payday lenders in the past know from experience that these debts are difficult to pay off in full and that even a $1 balance can skyrocket quickly.

Whatever you do, don’t agree to pay these collectors over the telephone. Do not give them any personal information about yourself or any of your financial accounts. Demand that they tell you the name of the payday lender you allegedly borrowed this debt from and that they put their demand in writing and mail it to you. Also, take notes on the call. Write down the number they’ve called from and the name the caller gave you (99 times out of 100, this will not be his/her real name). Note whether or not they spoke the phrase, “This call is from a debt collector and is an attempt to collect a debt,” and make sure to write down any specific threats the caller made.

As soon as you are off the phone, we recommend contacting a consumer attorney or the state Attorney General’s office. If the call is a scam, either should be able to tell you that and advise you on next steps. If the call is an attempt to collect a legitimate debt, the caller may still have broken the law. The Fair Debt Collection Practices Act (FDCPA) governs the way in which debt collectors can conduct business. If they violate that law, you may be able to sue them for statutory damages, actual damages, attorney’s fees, and costs. We handle these cases all the time. If you think you’ve been the victim of anything like this, call us for a free consultation.

Can a debt collector leave messages on my voicemail?

Friday, June 10th, 2011

The Fair Debt Collection Practices Act (FDCPA) makes it illegal for a debt collector to communicate with any person other than you or your attorney about your debt. When a debt collector leaves a message on your answering machine (does anyone have these anymore?) or voicemail, it runs the risk that other people will overhear that a debt collector is contacting you. Embarrassing, right?

According to FDCPA case law here in Minnesota, if a debt collector leaves a voicemail and either a) identifies itself as a debt collector or b) mentions a debt that you owe, it has broken the law. If so, you may be entitled to $1,000 statutory damages plus any actual damages you incurred (such as emotional distress damages for invading of your privacy). The best part? You get your attorney’s fees from the debt collector. That means you don’t have to pay us unless we win your case.

If a debt collector leaves you a voicemail and someone else hears it, give us a call right away.

News Flash! Just Because You Heard It In An Advertisement Doesn’t Mean It Is True

Thursday, June 2nd, 2011

I’m not sure what this says about me, but I listen to a fair amount of talk radio and watch a bit of late night television. There isn’t a day that goes by where I don’t encounter an advertisement demanding my attention if I, “have more than $10,000 in credit card debt.” It goes on to tell me that, because the government bailed out banks and car companies, I am entitled to have my debt reduced by 50% or more.

You only have to make a small leap of logic for this to make sense. Things are tough. The government bailed out some industries, why couldn’t it help citizens struggling with debt? It might seem reasonable, but it frankly is not true.

The companies running these ads all try to create the appearance that they either are a part of the government or are sanctioned by the government. That isn’t accurate at all. They are for-profit debt settlement companies. They can’t help you take advantage of a mythical government program, but they may take advantage of you.

In our experience, the for-profit debt settlement industry is deeply flawed. There are some “companies” that are flat-out scams. They get you to pay their fees up front and then stop answering your calls when it is time for them to settle with your creditors. There are some legitimate businesses in this realm, but we’ve seen their methods fail time and again. Essentially, for these programs to work, your creditors have to never sue you and then be willing to accept a fraction of what you owe in satisfaction of your debts. This sounds great in theory, but rarely works out in practice.

If you’re finding yourself tempted by these ads, we recommend calling a reputable non-profit organization like Lutheran Social Services. Their program isn’t for everyone, but it is legitimate. Or you can always call us. We provide free consultations and will shoot you straight.

Different time limits on store credit cards may protect consumers

Wednesday, March 30th, 2011

As we mentioned in another post, the statute of limitations for a credit card debt is six years in Minnesota. This means that a debt collector can only sue a consumer on a credit card debt within the six years after default on the card. Once six years have passed, there’s very little a collector can do to get the money.

Not very many people know that there is a separate, shorter statute of limitations of four years for store credit cards. This is because store cards are governed by the Uniform Commercial Code (UCC), a set of laws that govern installment sales of goods, among other things. So figure out whether the shorter limitations period applies, we need to figure out whether the card was a sale of goods (four years) or money loaned (six years). Some cards are tricky–for example, Walmart has both a store credit card and a Visa card. To figure out which limitations period applies, we ask the following questions:

Did the card have a Visa/Mastercard/Amex/Discover logo? If not, the four-year period may apply. If it’s been years since you cut up the card and you can’t remember whether there was a logo on it, we can generally use the card number to find out. Amex cards begin with the numbers “34″ or “37.” Visa cards begin with 4. Mastercard begins with 5. Discover begins with “6011″ or “65.” If the account number began with any other numbers, it most likely was a store card.

Did you apply for the card at the cash register? If you did, it’s easier to argue that you bought goods on installment and therefore it was a store card. If you applied for the card from home, it may be more likely that it was a credit card.

Could you take a cash advance on the card? Store credit cards don’t allow you to take cash advances. Credit cards generally do. If you couldn’t take a cash advance, the four-year period may apply.

If a collector has sued you after the end of the limitations period, not only is it a defense to the lawsuit, but in some cases it is a violation of the Fair Debt Collection Practices Act if they knew that the debt was too old to be sued on. A good consumer lawyer should understand how to fight these zombie debts and may be able to help you recover damages. If you think you’re being sued on a store credit card, give us a call for a free case evaluation.

I was sued by Messerli & Kramer. What can I do?

Saturday, January 1st, 2011

Messerli & Kramer is one of the biggest (if not the biggest) of the debt collection law firms in Minnesota. They’re very effective at what they do, and if you’re up against this 800-pound gorilla of the debt collection world, you’ll want to be prepared. Messerli & Kramer can be a very tough opponent.

1. Know your rights. Messerli & Kramer is not only a law firm, but also a debt collector. They’re regulated under the Fair Debt Collection Practices Act (FDCPA), a law designed to protect you from abusive debt collection practices. See our previous post discussing how the FDCPA can protect you. If you know your rights, it’ll be much easier to deal with debt collectors without feeling like you got steamrollered.

2. Don’t make an agreement to pay without getting it in writing. This isn’t just for Messerli & Kramer–it’s for any law firm or debt collector. Before you start making payments on a debt, you want written proof of the terms of the agreement. You want to know the amount of the monthly payments and the number of payments it’ll take pay off the debt. If they’re still charging an interest rate, you’ll want to know about that too. At the very least, you’ll want the agreement in writing so that you understand your own obligations so that you don’t slip up.

3. If you’ve been sued, contact a consumer lawyer. Once you’ve received legal papers, you generally have 20 days to answer, so time is of the essence. If you don’t answer on time, Messerli & Kramer can get a default judgment against you. Also, you may have defenses against a debt collection lawsuit, especially if the lawsuit is on behalf of a debt buyer. Most consumer lawyers will give you a free consultation to discuss your defenses if you’ve been sued. If you need help, give us a call.

Any John Doe Will Do

Sunday, October 17th, 2010

One of the more shocking things we’re seeing lots of lately are consumer collection lawsuits against the wrong party. What I’m talking about specifically are suits against a person who has the same name as a debtor – suing Blake Iverson of Minneapolis when the debtor is Blake Iverson of Burnsville (by the way, I think that dude has been checking out library books on my account).

We’ve seen a couple variations on this.  The first easier to see as a mistake. David Friedman Sr. is an upstanding citizen.  Now that the kids are out of the house, he and his wife have moved to their dream home in Little Canada. David Friedman Jr. has never lived at the current home of his parents. He lives in a van down by the river and hasn’t paid the Culligan man since 2006. Culligan sues David Friedman and serves the gardener at the Friedman estate in Little Canada. When no one responds, they get a default judgment and record it against the WRONG David Friedman.  David Friedman Sr. doesn’t discover this until he applies for a car loan to buy a new Ferrari.  He is rejected for the loan and humiliated in front of his banker.  The conceivable excuse here is that Jr. and Sr. may have had the same phone number in the past (remember family home phones?) and a records search linked the number Jr. had used to Sr.’s current address.

There is no excuse for the other variety.  This is where a debt collector’s attorney files suit against a party with no relation to the debtor, but who shares his name.  This may be mere sloppiness – not checking social security numbers or address histories, but it may be more nefarious.  We’ve seen several instances of this from immigrant communities, where folks may not be native English speakers and might be more susceptible to bullying from lawyers.

The Kafkaesque problem facing people who are wrongly sued is that the debt collection attorneys are very stubborn and often unwilling to vacate these judgments, even when proof is offered. We’ve had some success making these attorneys see the light, so if you or anyone you know has faced something like this, give us a call.

Fighting debt collectors vs. filing bankruptcy

Tuesday, October 5th, 2010

We make a point of not selling any particular service to our clients. We’re here to listen to your story and then lay out the different options you may have. Often, consumers call us when they’ve been sued by a creditor. Getting sued is a scary thing and the person sitting across the table from us is often nervous and upset.  We do our best to take fear out of the equation and get focused on reaching a resolution.

In a situation like this, we generally start with a few questions, like:

-Do you actually owe the debt claimed in the lawsuit?

-Does the amount demanded in the suit seem like approximately what you thought you owed to this creditor?

-Who is suing you (original creditor or debt buyer)?

We’ll then turn to a more holistic discussion of your situation. In order to set forth your options we will need to learn about your work situation, your monthly obligations, your assets and your other debts (are you at a point where other creditors may sue you?). We will also ask about your future plans. If you’re planning to buy a house or a new car in the near future and will require the ability to get new credit, that will impact the way you deal with the suit.

In any case, your unique situation will determine what options are open to you, but the two most common remedies our clients choose are defending/settling the lawsuit or filing bankruptcy.

Defending a lawsuit: If you are interested in defending the lawsuit, we will determine what defenses and potential counterclaims you have. Sometimes we can develop counterclaims that really turn the table on the creditors. We will let you know if we think your case has that potential and give you our opinion on the strengths and weaknesses of the creditor’s claims. We can also discuss whether it makes the most sense for you to litigate the case or try to settle it.

Bankruptcy: You can find more detailed information on the bankruptcy process elsewhere on this blog.

If you are facing suits from multiple creditors we can discuss whether a bankruptcy, either Chapter 7 or Chapter 13, makes more sense than fighting a series of lawsuits. In terms of legal fees, it costs about the same to hire us to file a Chapter 7 bankruptcy as it does for us to defend one debt collection suit. Of course there are ramifications either way, but rest assured that we’ll discuss them at length with you and help you make the best decision.

Can I record phone calls from debt collectors?

Monday, September 13th, 2010

If you’ve been getting harassing calls from debt collectors, you can fight back by recording your phone calls to catch them in the act and prove they’ve violated the FDCPA.

Depending on what state you live in, it may or may not be legal to tape-record your phone calls. Minnesota is a one-party consent state, meaning that you can record a phone call without another party’s consent, as long as you are one of the parties to the call (you can’t record a call between two other people). Your cell phone may have a recording feature. Otherwise, you can buy a telephone tape recorder for a pretty reasonable amount of money.

There are two types of recorders we’ve used in the past. One is designed for landlines. It has a telephone cord input and output, and you just run the phone cord in and out of the device. Here’s an example.

The other is designed for cell phones. This is an adapter that plugs into a regular recording device. It comes with an earpiece that you insert into the ear you’re holding your phone up to. It picks up both ends of the conversation through the sound coming out of the receiver. Here’s an example of one of these.

Even if you live in two-party consent state–one where you are not allowed to record calls without the other party’s consent–here’s a little trick. You know how debt collectors sometimes play a recorded message saying “This call may be recorded for quality purposes?” Try using the very same line on them. If they don’t hang up, you can feel free to tape away. At the very least you may confuse the caller too much to give you any trouble.

Debt harassment-an intro to the FDCPA

Wednesday, August 25th, 2010

The Fair Debt Collection Practices Act (FDCPA) is a federal law that protects people from abusive debt collection. An affected consumer can recover $1,000 statutory damages for violations, plus actual damages (such as emotional distress) and attorneys fees. This means that if you hire a consumer lawyer, you may not have to pay attorneys fees unless you win your case and recover.

There are three requirements to the FDCPA:

1. The debt is a consumer debt. To qualify under the FDCPA, a debt must have been incurred by a real person (not a corporation) for personal, family or household purposes. If the debt was incurred with a business credit card, or even if it was incurred on a personal credit card for business reasons, the FDCPA will probably not apply.

2. The debt is being collected by a third party agency. The FDCPA does not apply where an original creditor (the credit card company itself, for example) is collecting the debt. Any debt buyer who purchases a debt after it is in default will have to follow the FDCPA. Any outside company that is hired to collect a debt will have to follow the FDCPA. And most attorneys who routinely collect debts will be subject to the Act.

3. There was a violation. There are many types of violations, a lot of which will be discussed in detail in future posts. But in general, debt collectors may not harass you. They may not use abusive language. They may not lie to you. And they may not threaten things that they can’t actually do (like putting you in jail).

Here are some examples of how debt collectors may violate the law:

- They insult you
- They yell at you or use foul language
- They threaten violence or other abuse
- They leave abusive voicemails
- They call neighbors, friends, family or your job
- They call you before 8 a.m. or after 9 p.m.
- They call you after you told them not to
- They lie about the amount of your debt or what they can do to collect

If it feels wrong, it probably is. Consult a consumer attorney to discuss possible violations and how they can help.